Frequently Asked Questions

Delivery

We deliver 5 days a week, Saturday to Wednesday. Unfortunately, we are still unable to deliver on Thursdays and Fridays.

DayMorning slot (9am-1pm)Afternoon slot (2pm-5pm)Evening slot (6pm-9pm)
Sunday, Monday, Tuesday
Wednesday, Saturday

Island wide delivery is available in Singapore, inclusive of Tuas and Sentosa Island.

We offer complimentary deliveries for orders of 10 meal bundles and above. A $15 delivery fee applies to orders of 5 meal bundles.

Yes! For next day self-collection, please place your order by 8 pm. Please select the “self-collect” option before you check out, and indicate a preferred date and time so we can get your order ready to go! Self-collection is available Monday to Friday, from 10am – 6pm.

Yes! Please complete and submit this form, and we will make the necessary arrangements for you. Kindly note that there will be an administrative fee for any changes within 2 days to original delivery slot. (Eg: If your delivery slot falls on a Sunday, kindly submit your request before Friday, 0000hr to avoid an additional administrative fee of $15)

We are currently working hard to narrow our delivery windows. Should you require your meals to be delivered at a specific time, please complete and submit the customisation form, and we will make the necessary arrangements for you. Kindly note that there will be an additional charge of $20 for this arrangement.

If you require delivery outside of our normal hours, please complete and submit the customisation form, and we will make the necessary arrangements for you. Kindly note that there will be an additional charge of $20 for this arrangement.

Due to unpredictable traffic conditions, your delivery may fall out of your selected delivery window. If you have any concerns, please contact our customer service hotline at +65 8748 2585. We apologise for any inconvenience caused.

Blocked out days indicate that we have reached maximum order and delivery capacity. We are working to increase our daily delivery capacity. We apologise for any inconvenience this may cause.

Your order will be delivered by our in-house driver. On a maximum capacity day, we will also have a delivery partner to ensure your order gets to you as quickly as possible.